DatatransferDWG 036-SE · DATATRANSFER · SHEET 1/1● se-got-1
/faq
Common questions

A clear answer before you begin.

Does it work on unstable internet?

Yes. The app resumes each block from where it stopped.

Can I keep files only in the cloud?

Yes. Mark folders as online-only and free local disk space.

Is there a loyalty contract?

No. Plans are monthly and you can export your files at any time.

How do I close my account?

Export your data first, then use the account settings. The retention period and final deletion are shown before confirmation.

Do you offer support for migration?

Yes. Send the approximate size and folder structure through the contact page and we will suggest a safe sequence.

Can I change plans later?

Yes. A change takes effect at the next billing period and never deletes files automatically.

Still unsure? Read our documentation or contact support.